Sirata Beach Resort St Pete Beach

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

The service was horrible from the second we stepped foot on their property until a week after we checked out. We are normally budget vacationers, so we don't need much, but we decided to splurge for the suite with Ocean view, it ended up being very outdated but that was fine with us. As we pulled into the property, we were stopped at the guard's shack. The gentleman asked for our name, looked it up and told us to park off to the left and go in a particular door. After waiting at the desk, they tell us we're at the other hotel in the parking lot next door, great start! We take all our luggage in 90-degree heat across the parking lot and wait in another line. We head to our room and we're now a quarter mile away from where we were told to park. My wife and I go to take showers and the drain immediately clogs and you have to continue turning the water off every 60 seconds. So, I pickup the phone to call the front desk, it doesn't work. The next morning, I go back to the office we got our key from and they're closed. I have to continue walking further over to the first office which is over 500ft walk each way and tell them about the drain. 24 hours goes by and nothing is done about the drain. I make another long walk back to the desk to tell them for a 2nd time. The same gentleman at the desk didn't seem concerned at all, didn't apologize and just said, we'll send them out. Limited space here, rest on their Google review. Complete failures

Beautiful beach and pool area with a poolside restaurant and bar . Staff were very friendly and helpful. The only negative comment I can make would be the cleanliness of the bathroom, shower grout could have been scrubbed better to remove mildew.

Horrible experience. You gotta pay $70 per room extra fyi when u check in. Resort fee and parking. So $700 for 1 night. No one would bring sheets and blankets. Or answer phone. I had to hunt down the sheet room and a person. The lady at desk was just on her phone not answering the phone nor did she put phone down when I went in. Ordered kids some fries… $7, had 10 small fries. The beach chairs I was told was in fees, nope another $70. Won’t return ever.

Rooms weren’t kept cleaned well/ out dated. Outside amenities have been updated

Instalaciones muy buenas, limpias, las piscina y playa espectacular, el personal excelente. solo que la habitacion olia a viejo, pero la cama y almohadas muy buenas, el bano estaba muy pero muy sucio, el lavamanos jamas le han limpiado el borde de la llave, las paredes de la ducha y banera con hongas como que jamas han limpiado, sugiero supervision a los empleados para no tener esta mala experiencia.

If your #1 priority is looking for a place to stay where you can walk out to the Ocean, this meets your needs. However, the room cleaning only came by every other night and when they did come by, it was late in the day after you had already returned from the beach and was looking to get ready for dinner. In addition, the water pressure in our room was so bad we felt hair products (shampoo and conditioner) never was fully cleansed from your body. Not to mention the water constantly leaking from around the shower curtain. I travel quite a bit in my professional career and this hotel was not what I would consider a value or a place we would likely stay again if given other options. Having the restaurants on the beach was a convenience and the staff did say they would credit our bill $75 for the lack of cleaning. All in all though, this was a disappointing stay vs other places we have stayed on the strip in St. Pete.

My room was in disrepair including Briana nd missing items and significant filfth in the room. I reported and was offered a smaller room in similar condition though next to a group of adults drinking, smoking and hollering. I stayed in my original space. The whole place is in need of renovation and is not as advertised.

Bad experience

nice beach! loved the refrigerators and kitchen area, floors in room were not clean. lazy cleaning staff. pool area was really nice. difficult parking due to construction and messy outside. rooms are old and out dated however, not bad if they would just do a little work to update. doors were hard to close and loud and noisy, so it was difficult to be quite when members of family (child) are asleep. loved the laundry. just a few things and you are a 4 or 5 star guys ...really just get your stuff together.

Good overall