Park Plaza Suites Apartamentos (B51 Executive Flats Marbella Puerto Banus)

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

excellent location

While the staff were pleasant, helpful, & provided good service throughout our stay, unfortunately the property itself was extremely disappointing. The complex is very large & conveniently located close to the marina, supermarkets, & other local amenities. However, the accommodation was in desperate need of renovation & appeared not to have been updated since the 1980s. The condition of the apartment was far below expectations & did not match the description provided at the time of booking. The air conditioning was unreliable & frequently malfunctioned. Noise was a major issue throughout our stay. We could clearly hear neighbours in surrounding apartments, & external noise continued into the early hours of the morning, making it almost impossible to get a good night’s sleep. Because of this, I would not recommend the property for families with young children. The furnishings were extremely dated. The beds & mattresses appeared worn out & in need of replacement. The kitchen was old, tired, & literally falling apart in places. The sofas were dusty & well past their best. Basic kitchen equipment was also lacking, with insufficient cookware & no coffee mugs available. Even after requesting mugs from reception, none could be provided. Overall, while the location & staff were positives, the poor condition of the accommodation, excessive noise, & misleading property description made this a very disappointing experience. I would not stay here again & would not recommend to others.

Clean, perfectly located hotel

Way overpriced, very old furniture, very nosey outside with bars and restaurants below the hotel.

The room wasn’t clean, it’s was broken items. Beds were horrible. I don’t recommend sleeping on it. We are all hurting from back pains. The sofa was dirty. You can actually see dust as you tap it. The reception didn’t make it easy on us with parking, giving us half information which cost us more money. Overall I wouldn’t recommend this to anyone, especially families with young infants.

Great space but very tired and dated.

No hot water.

Super spacious, very clean. Ideal por a big family/friends stay. And with the oceanfront!!

The apartments were very old and dated. They were meant to be renovated but that clearly didn't happen. All the AC vents were rusted through and didn't appear to work. Apartments very large but were not worth the price. Old, tired and very disappointing.

The lamp in the living room didn't work (got fixed). Kitchen - didn't have many needed utensils, plates etc. We had to buy some our selves. No dishwash detergent etc. Fridge was a little bit dirty and the washing mashine was dirty. The zink in one of the bathroom was leaking. None of the shutters for the windows bedrooms were working and the curtain in one of the bedrooms didn't work. Friday and Saturday night there was very noisy from beach parties nearby.