Diana Palace Hotel Zakynthos

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Good location, convenient street parking, wonderful staff. Hotel planned social events at night were a bit loud but got use to it.

Great hotel And staff. Food was great and service overall was brilliant

We staying in a junior suite, with a hot tub. Delightful.....point to make...you really need to provide a step in and out of hot tub, as it is very high

The photo is exactly what we stayed in, lower level. We paid for the all inclusive package. It's a selective all inclusive when it comes to alcohol. You only get 6 types of drinks, all others you have to pay for. Tap beer & tap wine is included. You pay for bottle water, air conditioning after certain times & room safe. The hotel was booked solid, so you would have to get up early to get a lounge chair. The hotel pool reminded me of a Carnival Cruise, you will not get a peaceful day....bring head phones. The food & service was excellent, no need to head out to eat.

Deceptive additional costs not included in price; aircon was 10 euro per day.

They switched us to the meandros hotel as an upgrade however it wasnt a very nice hotel. There was a smell in the bathroom of sewer every day.

Really great staff! And issues were quickly resolved!

Enjoyed a lovely week away as a couple. Service is exceptional, and the whole hotel has a very warm and welcoming atmosphere. Everything that you'd need to be included in all inclusive is, and due to staying in a 'superior room' we didn't have to pay the 10 euros per day for air-con. Overall, would highly recommend!

This is a hotel I would not recommend so many problems from the beginning. Rooms messed up a day and a half waiting to get them sorted.

When we arrived we were given a comfort room which was very dated and not the superior room we paid for. After complaining to the hotel and hotels.com we were moved to the room we booked which was all quite stressful. The hotel has lovely bar and entertainment staff and we had a lovely stay. There was a vegetarian option for dinner/lunch although not always labelled. The food was generally nice but there are hidden extras at this hotel such as the fact that the air conditioning in the bedrooms is not free all the time. If you have a superior room this does not matter too much as it is very powerful and the room cools immediately. The comfort room we initially had had very poor air conditioning though and it would have been very hot to stay in that room. Overall we had a great holiday but probably would not choose this hotel again because of the uncertainty as to what room we might end up in!