The staff was super friendly and helpful. The check-in/out process was easy and they even give you a couple of bottles of water. Very convenient to Northwestern and cheaper than other hotels in the area (yet still expensive overall). The room was adequate and actually quite roomy, but the carpet was pretty dirty and the whole thing was a little shabby. The closet light flickered so much that it was unusable. I didn't try any of the dining facilities, so can't comment on that, but they did look inviting. That said, there are plenty of great places to shop, several Starbucks and numerous restaurants in the area. Also, not a very far walk to Navy Pier and the boat cruises. Overall I would stay here again. It's just maybe slightly overdue for a glow-up, especially at the $500 per night price I paid for a pretty basic room.
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