Springhill Suites Marriott Baltimore Downtown/Inner Harbor

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Bel hôtel, bien situé. Les coûts du stationnement 79$ pour une nuit sont à par contre beaucoup trop chers

Our room wasn’t turned over as it should have been. I had to go down to the desk to request towels and a turn over for the remaining days of our stay. The bathroom had mold all around the shower head and temperature gauge as well as mold between some tiles. The light switch blade was broken. My brother and sister in law had a cockroach in the room and were given dirty towels. And house keeping shorted us on toilet paper and tissues as well. The noise from outside was so loud that it consistently woke us up (from 3:30am) and on. You would think that a company that wealthy they could splurge on better windows to keep the noise out- especially since this was an everyday problem. (There were 2 after hour clubs next door apparently that cause a lot of commotion and constantly need law enforcement to intervene. ). When we tried to check in, there was no one at the front desk and the vallet just stared at me from the inside and then carried on with her conversation. I will give a shout out to Darryl the front desk night shift receptionist who kept it real, had our clogged shower fixed the following day and made sure house keeping came to our room. I will also give a plug to the coffee and hot water- they kept it hot!! Despite the positive parts, they unfortunately did not outweigh the negative portions of our stay. I would not recommend anyone staying at the Spring Hill suites Marriott in the Inner Harbor of Baltimore- and will rethink Marriott in the future.

Staff was attentive and price was reasonable.

Great

Disappointed

Great location and hotel

Beautiful older building.

Walkable to the harbor and aquarium, very friendly, comfortable rooms. Great for the price!

👎

The staff was fantastic. The air conditioning went out due to a thunderstorm Which isn’t the hotels fault but it was hot in my room