TownePlace Suites by Marriott Atlanta Buckhead

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Loved the complementary breakfast, clean room, nice staff.

The room was spacious and clean. The staff was friendly and helpful. It was located near the highway and not to far from downtown.

Everything was fine for the price. Plenty of lighting at night, plenty of parking. Room was clean. Staff was friendly.

Clean

The front desk staff on 5/9 at 3P-6P was awesome.

Very out dated Hand railing in elevator were loose Our door to the room was hard to shut and was misaligned

I enjoyed my breakfast this morning, my room was very clean.

Hot tub was not working. Annoying. BUT it was a great stay ill come back and hopefully that hot tub is fixed.

This hotel has a lot of potential, but it’s completely undermined by how unwelcoming and poorly behaved the staff are. From the moment I walked in, the front desk acted visibly annoyed by my presence. The real disaster, though, was the Wi-Fi. Because my last name and room number didn’t match in their system, I couldn’t get access at all. I called the front desk, was given a number to call, and then spent nearly two hours trying to fix something that should have taken minutes. I’m not technically challenged. At one point I said it really shouldn’t be this complicated just to get Wi-Fi, and the person on the line hung up on me. I had to start over with another operator and patiently go through the whole thing again. After that experience, I didn’t even have the energy to think about how awful pillows were or the fact that my room was right next to the highway, which meant there wasn’t a single quiet moment. The only saving grace was that it was just for a night and a decent breakfast. Other than that, I would not stay here again. After losing hours over something as basic as Wi-Fi, it honestly feels like I should be reimbursed for that alone.

建物は古さはありますが、清潔さは感じました。夜間は騒音が気になりました。朝食はクロワッサンサンドやワッフル、ヨーグルト、種類が多くて豪華でした！