Ten Manchester Street

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The hotel is quiet, high-end, and located in a beautiful neighborhood with many restaurant options. Breakfast was excellent. The staff were professional and helpful. My only complaint is that our toilet constantly trickled water throughout the night. I would stay there again.

We had a lovely overnight stay here. Although the decor in the rooms was a bit outdated, they were clean , air con worked and had a good night’s sleep. The staff were friendly and helpful. There was like a small charge on check out which hadn’t previously been advised, but overall 4/5.

Tiny wee room which needed more lighting

Lovely hotel, nice and clean, lovely breakfast.

Stayed here as a hotel near Lords whilst watching the cricket. We were delighted that the hotel had the service of checking in before 10 and being able to leave our baggage and it being in our hotel room on our return from the cricket. The room I was allocated only had a 4’6 bed but fortunately I was not sharing. The room had all facilities that I required but there were definitely signs of wear and tear which needs to be addressed. Carpets were stained, paint work chipped and worn and a very ancient sky television controlled. The bathroom door was opaque and the blind in it was a white light material which meant that once sunrise occurred sleeping in was impossible. In my opinion a black out blind was needed. We upgraded to include breakfast at check in £20 per person which excellent. On checking out I was very surprised that there was a hefty accommodation service charge of £8.91 which I had certainly not anticipated as on my Expedia booking it stated including all taxes and service charges. As I was in a hurry to catch a train I didn’t question it.

It’s pretty terrible that a hotel of this standing has a broken lift! Staff said it had been a couple of days and might be fixed in a couple more! That’s awful! At checkout we were told about a ‘staff tip’ of 4% that could be deducted from the deposit we left. On top of the price paid?! Shameful! Staff should get paid decent wages from the rates the hotel asks for. Room was small but clean. I would not rush back to stay here

booked an upgraded room. Really tatty and poor quality. carpets peeling up, sky box screwed to the wall, dated decor. The place is in dire need of some renovation. Very much not worth the £300

Lovely staff and great service

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I recently stayed at this hotel and unfortunately, my experience fell well short of expectations, especially given the high price point. The room felt very dated – tired carpets, old furniture, outdated bathroom fixtures, and decor that seems unchanged for decades. For the rates charged, I expected a much more modern and refreshed space. Everything worked functionally, but it desperately needs a full renovation to justify the cost. Noise was another major issue. Whether it was thin walls, loud hallway traffic, or noise from adjacent rooms and the street, it was difficult to get a peaceful night’s sleep. Even with earplugs, the disturbances were noticeable. Staff were polite and check-in/out was smooth, but that couldn’t compensate for the core issues with the property itself. Overall, I found the hotel significantly overpriced for what it offers. There are many better options in the area that provide newer rooms and better sound insulation for similar or lower rates. I won’t be returning and can’t recommend it at the current pricing.