Dodas Palace by ShriGo Hotels (Hotel Dodas Palace)

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Room and amenities not up to the mark. Not worth the price, will not recommend

Not an good option

Yes the staffs lacking

The room was in good condition, but the service was quite slow. We had to make multiple calls for even basic requests before anything was delivered. Additionally, the food prices at the hotel were extremely high. However, the live music shows at night were really enjoyable and added a nice touch to the stay.

We had booked 4 rooms but they only had 3 rooms ready, I ended up in another building with a poor room and no water at all. The water was fixed in about half an hour but the room was bleak. My friends had quite reasonable rooms. Tried to pay by card but went through 4 different cards, none of them worked. Had to draw cash to pay, most inconvenient. Breakfast was ok, eggs available if you asked for them

Bad experience

Beware. Don't get fooled by online picture of room. We booked 3 rooms for three nights and the rooms that we received were absolutely nowhere near close. Additionally, one of the room was in condition that can not even called hotel room. It was like old abandoned room in very poor condition. Bathroom cabinet in old, broken condition. All three rooms had issue with hot water heater. One room had broken handle of shower which couldn’t be fixed. Very poor paint condition through the wall nd doors. I expressed my disappointment to staff, who asked me to reach out to where-ever(Expedia), I booked hotel. I requested, at least if I can have one of the worst room get changed. Staff said they have only 4 family rooms (3-4 people), out of that 3 are assigned to me and fourth one has AC not working. So he can’t do anything. This leaves me no choice but to vacate the room after our stay of 1st night. We vacated room before their checkout time policy after first night. I agreed to pay for one night that we stayed and requested the refund for remaining two nights that hotel denied. After checking with my booking company, I found the hotel misrepresented fact as well.

Beautiful hotel and beautiful staff. This is a very busy neighborhood, a lot to do nearby. The staff is friendly and helpful, specifically the morning front desk staff.

Property is located at good place , convenient to move any where but house keeping services are horrible . Staff at reception is OK . Behave wise appreciable but service point of view - HORRIBLE.

The fmaily room was very big and staff was helpful and that's where the positive feedback ends. The room has very dim lighting and very old furniture. Definitely NOT 3 Star hotel. Will give a miss next time.