Madhav Muskan Residency

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Property should seriously work on cleanliness. And the charges are not even worth it. Rooms are nothing like what it is in picture.

Me and family stayed here for 2 nights and I was absolutely disgusted with the rooms and hospitality services. I've stayed at 1000s of hotels in my lifetime from Indonesia, Ethiopia, India, China, UK etc. This hotel is clearly the worst. This is definitely not a 3- or 4-star hotel like the reviews show. If I can rate it a 0, I would have. Few things I noticed during our stay. 1) Dirty bed sheets and pillows with stains. 2) Rat running around in the room. Hotel staff said quote " we'll catch it and remove them from your room. " This is not the correct answer for these issues. 3) Washroom was dirty with stains on the toilet and washroom sick. 4) Morning breakfast barely had any options. 5) At 4am someone tried opening our room door when my family was sleeping. Thankfully I was awake, I opened the door and found a person walking away from our unit. 6) Very loud noises all night in the lobby and from outside noises. Every hotel I've stayed at have sound proof windows or something to prevent outside and lobby noise. 7) No safety lock on your doors from the inside. Only one lock. This is a big safety concern from my point of view I had to put a chair in front of the doors. The staff as well is not helpful the person I spoke to at reception didn't seem to care. In conclusion, i don't recommended staying here and ill filling a complaint against the hotel for this.

Great customer service and nice location

Suffocating, un-hygienic rooms, dirty utensils, and dirty bedsheets. If you have the patience to argue with the staff to change each and everything thing that you get in the room, then go for it. The staff is overly humble to compensate for the low standards of the hotel, but that will not make your stay any better.

The hotel staff is a bit on the slower side food quality was very good overall a nice experience but can be improved a lot