Oakwood Cameron Highlands

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Very recent refit and the rooms are well appointed with a spectacular view of the golf course I’d definitely recommend getting a room facing the golf course. Otherwise the Oakwood lounge on the top floor offers the same views. It is well situated in the middle with Brinchang area north and Tanah Rata south of hotel. The staff are very helpful and even emailed me with a pdf file of must do’s. Easy to use Grab to get out to the attractions and for other restaurants. The breakfast is ok. Bed was comfortable but the best is the new linen and fluffy new towels.

Overall it was a great stay for us. We enjoyed the location and cleanliness of the room and hotels. However, please improve the breakfast options and hygiene as well as the staff’s sop. I think the foods are so repetitive in daily basis and barely got refilled till we had to ask the staff few times. The coffee machine was not working guys, the hot water kept splashing every where for 2 days in the row. I really enjoyed my stay here but i think the breakfast quality is a no no. This goes the same to the lounge’s f&b in general, this feedback is not a complaint but a very constructive one since the property is quite new (2-3 months old). All in all, i loved my stay and appreciated all.

Very nice hotel, modern and clean and amazing options for breakfast. Staff very friendly and helpful. Room was large and clean. Hotel is very well kept and has great facilities and room amenities

Unfortunately, our stay at this hotel was very disappointing. Several advertised facilities, including the rooftop lounge/terrace, gym, and laundry, were unavailable due to refurbishment works, yet we were not informed before arrival. The room windows were not double glazed, so noise from the busy road was constant, and there was also a strong unpleasant smell coming from the bathroom drains. The WiFi was switched off during the evening while updates were carried out, which caused problems as we needed to work from our room. The restaurant experience was also poor, with one of the worst meals we have had despite the restaurant being almost empty. Although the room was advertised as an aparthotel studio with a kitchenette, no utensils, plates, or cutlery were provided apart from a kettle. We were also surprised that no alcohol was served at the hotel, something that should be clearly stated in the advertisement for international travellers. Finally, communication was difficult at times as very few staff outside reception spoke English. Overall, we felt the hotel was not geared towards international or Western guests, and we would not have booked had the listing been more transparent. Unfortunately, we would not recommend this hotel to international travellers.

We had a great stay, brand new and clean hotel