Homewood Suites By Hilton Austin Airport

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

A beautiful hotel with every amenity. Seemed very new. Would definitely stay here again when flying out of AUS.

Very professional and friendly staff. Room was clean and well appointed. Pool and exercise areas were well kept and nicely furnished. Will definitely stay there next time we are visiting Austin.

Everything was nice and clean

Nice and clean. The suite was very spacious, a nice surprise for the excellent price! We didn’t use the kitchen but it was nice to have. The staff were all friendly and courteous and free breakfast every morning! Will definitely stay here again next time we are in town.

It was clean. Shuttle bus is available to the airport.

Didn't like the seating area for breakfast was way to crowded..

I’m giving this hotel 3 out of 5 stars due to the significant delay at check-in and the lack of communication regarding when our room would be ready. We waited more than three hours past the posted check-in time with dogs and groceries in the car, which was extremely frustrating. As of now, I have not received any discount, points, or other compensation for the inconvenience. That said, once we were finally checked in, the stay itself was excellent. The amenities, room cleanliness, breakfast, and overall experience exceeded expectations and offered great value for the price. If the General Manager addresses this situation and provides appropriate compensation, I would gladly update my review to 5 stars. The property itself is wonderful, but timely check-in and better communication are essential. The experience was ultimately very disappointing because of how the arrival process was handled.

Staff

Clean room. They charge extra for parking expensive for an airport hotel.

Pool was out of order / self serve beer tap was out of order / you have to pay for parking - couldn’t contact a manager to save my life my entire stay .