36 Palms Boutique Retreat

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

From the moment I arrived, I was impressed by the exceptional customer service. As I stepped out of my Uber, someone was already there to take my bags and escort me to reception, which immediately set the tone for the stay. I was shown to a beautiful corner room with a sea view and welcomed with a freshly made watermelon juice - a thoughtful touch that truly felt like a resort experience. The room was clean, cozy, and tastefully decorated with traditional and antique furniture that gave it a warm, authentic character. The food was consistently very good, with plenty of choice, and the swimming pool was spotless and incredibly peaceful. Being so close to the ocean, with the constant sound of the waves, created a deeply calming atmosphere throughout my stay. Early in my stay, I noticed the paper stars around the property and casually mentioned how much I liked then. Without prompting, Vishnu later folded one for me to take home - a small, thoughtful gesture that reflected genuine kindness rather than obligation, and made me feel truly welcomed as a person, not just a guest. The Ayurvedic massages were a highlight - Jothi was wonderful and took exceptional care of me. There was also a concern that I raised with Vishnu, at the end of my stay, which he addressed immediately, appropriately amd with respect, and I felt fully supported and validated for speaking up. This is a place with heart, integrity, and sincere hospitality. I would not hesitate to return.

Location a bit remote but very comfortable and relaxing. Staff and Management very helpful.

Utmärkt hotell om man vill koppla av efter att ha rest runt. Fin strand, med lite folk.

The service need to be improved for the charge that is been collected. Had to go to the service desk for each and every small requests. No phone service available inside the room. Staffs as well are on the ground floor. Service desk being on the ground floor, had to go down to and fro for at least 20 times for making any requests. Also there was no lights at all on the first floor where we were staying. I would not have paid $120 for such a service for this stay. The hotel is placed in the best location. But as said for $120 being collected too much for the service and facilities... Way more to improve.!!! Also the hotel is not for kids as they can fall down through the gaps from the first floor. Need to make more secure as parents need to have their eyes always on them for making sure they are safe.