Elyvia Caves

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Scam! This place is a scam and needs to be removed! We arrived and there was no water or electricity. No one to welcome us or to speak with. I had to call a manager repeatedly for an hour and finally after several hours someone showed up. They “tried” to fix the water but couldn’t because the owners had not paid their bill in months. The manager was super rude and dishonest at first - she told the other girl staying there that the whole area was out of water. I asked all the neighbors and they had water and electric. She later denied saying this. Finally she apologized and told us we would be refunded but then left us in the dark on the side of the road stranded with no where to go. We had to arrange our own pick up and she drove away before the arrived. The room itself was cute enough- the price was not good though for the location. 150 a night was a rip off. If you want quiet it’s okay for location but far from everything most people would want to do. The room also had a bad smell but looked mostly clean. Kind of a musty / toilet smell. Maybe from the water being shut off for so long ? Anyways this place should be removed as an option by Expedia. It has potential but without water it’s completely unacceptable.