Fauna Bizcaya

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Well for starters no one was there to let me in when I arrived waited 30 min and then a neighbor told me it wasn’t the first time that happened.. I was very upset no answer when calling .. I tried a few times .. no response to email.. I say go somewhere else cheap or not they rob you refunds aren’t an option.

This is not a place for a couple it's a home that is shared. I didn't even stay 5 minutes there and notified the host that this place was not what I was looking for and I received zero response. Worst customer service sucks run run run

Fully accommodating, professional, responsive, easy check-in, immaculate room & bed accommodation.

Great place to sleep

Everything was perfect

The outlets are horrible, need to fix the blinds. Maybe add 2 curtains. Its not quiet at all. This morning their was a couple arguing and everything. But I ad a bed and a room to relax which im greatful for

It was not good

I stay with my wife there while we were having breakfast here came out a guest in one of the room in underwear like if he was the only guest and did it the following morning. I had to let him know that he can’t be like that in the house when there is more guests also in the house.

THIS IS NOT A HOTEL! THIS IS AN AIR BNB WHERE YOU WILL BE IN A ROOM AND SHARE COMMON SPACES!! This property was listed as a hotel and did not say it would be a shared space. I showed up with my 15yr old daughter and she was extremely uncomfortable and we both felt unsafe. The listing is called Fauna Bizcaya as if it’s a hotel and it was a house. I saw 2 men going inside. There was no way I was gonna stay there with my 15yr old daughter. We needed to shower after traveling all day. I was not about to shower in a shared space or have my daughter do so. When I called the property they didn’t answer. Then they text me and I expressed my issues and concerns and the property manager didn’t respond to my concerns. I ended up having to take another Lyft to a local fast food place because my phone was on a very low percentage and my daughter was scared on an unfamiliar street at 10 o’clock at night. Hotels.com is expecting me to pay for a place I didn’t stay at due to uncomfortability. I paid for a stay where I’d only be staying maybe 10 hours because I was leaving the next day for my cruise. I ended up unable to book another hotel because it was last min and the lowest costing one was $208. I had no money for that. I had to charge my phone in a kfc and ended up paying for another Lyft to go back to the airport and rented a car with my rental points that I thankfully had but did not want to use for this situation. Slept in my car at a gas station. This whole experience was horrible!

It is not a Hotel. It is an old house smelling to roaches disinfectant. Located in a dangerous area. Room is minimum size to have only something like a bed. Doors dividing rooms have 2 inches open at the bottom. There is a bathroom for several rooms in poor condition with an unsecure door. My wife just saw it and said let's run away.