Metrolux City Contemporary Hotel

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Excellent location super close to everything you need. The staff were so lovely and hospitable - we had the family suite and it was perfect! Would definitely recommend

Convenient

I am very disappointed with this hotel. It looks like someone who is working in the hotel had stolen my jacket. I hanged my jacket in the wall inside my room which I planned to wear it before I left but I had forgotten to do that. My wife had also confirmed that she remember I had hanged my jacket in the wall. I checked out at 4:00am in the morning to catch a morning flight. When I found out that I had left my jacket in my room at around 6:30am, I had contacted the hotel right the way from the airport and was only told at around 7:00am that my jacket had gone. It was a nice jacket that my father had given to me as a gift many years ago. There is sentimental value with this jacket and I had lots of memories associated with it. Since I checked out at 4am and was told that my jacket was gone at around 7:00am, I believe only the staff from the hotel would have the key to enter my room. There is surveillance camera on each floor, I had asked if the hotel staff can help to check who had entered my room but I got no reply. I found the hotel is not very cooperative in this case. This experience had ruined my trip and had left with me a very sad and bad memory about this place that I had visited.

This was my second time to live in here, this time is low floor room so no good view but other things ok

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