Home Suites Culebra

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Under renovations, needs alot of improvements to be completed. Air conditioner works great, low water pressure.

No good, the place was smelling of smoke, bathroom had some dry poop and the towels had blood on it. Staff was kind

I didn't stay there, it waas not up to what I saw online...

We checked in around 9pm, immediately went to grab dinner and was gone for an hour. Came back to eat, and while we were eating we began seeing roaches in the room. I went up to the sweet front desk lady to try to come up with a resolution. Unfortunately they had no other rooms to move us to, so I asked for a refund and that we would leave the property immediately. After going back and forth with the hotel and Expedia, they ultimately ended up declining my refund request, but surprisingly gave me my 25.00 deposit back. It took us an additional almost 2 hours to be able to book another hotel room for my family. Staying at home suites culebra was not an option since I had my 8 year old with us. Do I recommend this hotel? To put it simply, no.

Floor was dirty the stuff were rude and there's bums walking the parking lot. Will not recommend especially if you have kids.

The hotel room smelt faintly of cat pee the whole time. There was no trash can in the hotel room. Was difficult to have a good night's sleep since the walls were thin, I could hear my neighbor all night. There was no drain stoppage; I asked for one and they couldn't help me. The room was clean, towels were clean; nothing was dirty.

Sucio Atención del personal con poco preparación y educación. El cuero con olores inapropiados, el aire acondicionado con moho

Make sure you check your room upon entering. They kept my deposit saying there were drugs left in a drawer, but the room was not clean when I got there what they are saying I left was there when I arrived. She even tells someone to clean the drawer. The sheets were stained and had a smell to them. . I won't be staying here again for sure

Just don’t

Rooms very dirty. Roaches all over the place. A/C wasn't working properly. Swimming pool was out of order, Rude staff.