Moonlit Suites Hotel

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We had a really wonderful day. The place was excellent clean and for a good price staff was really friendly

Room was clean and quiet. Shops were not near by but the location was nice. It was good value for the price.

Great place, i really enjoyed the helpful staff. They attended to any issue i had right away. Quiet area, and within walking distance to convenient stores.

Clean room and property, all amenities for a medium to longer hotel stay. Spend a week at this location. Front desk was prompt and friendly.

Good points: Really helpful and great reception staff. Nice room, great view, very comfortable. Not good points: No housekeeper visit throughout 5 night stay. Neither room very clean on arrival. Hotel did not respond to messages on expedia or advertised whatsapp no. Had kitchen but no plates or washing up equipment. More info: Initial room dirty and view not as advertised, reception staff quick to upgrade us. 2nd room apeared clean on quick inspection but actually there were cigarette butts under the coffee table, none of the counters had been cleaned in a long time. We didn't complain about 2nd room, just borrowed a broom and bought some antibac spray. On the whole a really nice, well thought out room, finished to a high standard. Good location, excellent price, just cleanliness letting it down.

Good place to stay. The price is really good for the space you get. I extended my stay.

Friendly staff and a quiet location. Good price for the space.

The photos on the site don't match the rooms. I thought i was getting a washing machine. They then moved me the next day to a room that had one but that room had no shower door and the shower head only had water coming from halve the jets. Place is in a good area close to West lake with both western and Vietnamese foods. But would definitely add up if heading into the Old Town with grab but you can use the local buses.

Only the night receptionist is kind and helpful the other didn’t care about their job. Nonchalant and annoyed when you request something Unfortunate..

The staff are very helpful and kind to their guests