We arrived and pre registered at 10am we understand check in is 3pm, however we were told our roon was just being cleaned. My husband left for his "work" here whilst I waited. 1pm rolls around and still no room, meanwhile about 75 people have now received keys to their rooms. I went to pre registration desk where I was told, you didn't get a text, room isn't ready, go sit down. I did what I was "told" and sat there watching about another 75 people get keys to their rooms. Around 245pm my husband comes back from "work" they give us a key but the wrong room. At this point we feel defeated and tired. We are in our room and at 330pm I FINALLY get the text our room is ready. The whole experience was not worth staying there. The rooms are dated as well. Take this as you will. I don't generally write bad reviews, but thought the management should know.
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