City Inn Express Hotel

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the staff were incredable, prepared to wait for a late check in, after midnight. and we didn't even book until 8.30pm. hotel is basic but what do you expect for the money in London.

Location was great. The property and entrance is very gloomy looking. The room its self is very very small. The on suite was so small that when you sat on the toilet you would be able to wash your hair in the sink. I know London is expensive, but for the price that you paying here, you would have at least expected a clean place to stay. The furniture and curtains need to be replaced. Maintenance needs to be done. Its generally dirty and not well maintained.

Really friendly staff, comfy beds and great location

Bed was clean however rest of the room was not. Toilet had skidmarks all around the bowl, shower had mould/dirt all throughout and had loose screws sticking out of the wall. Shower had minimal water pressure and had two settings. Freezing cold or nuclear hot. Wardrobe rail was broken so could not hang any clothes up.

Stayed at this hotel the other day. It took 15 mins of ringing the bell to get in. My room booked wasn’t available and only had a room with no window or bathroom. They had to clean communal toilets once I was checked in just to make it acceptable. Room had no towels which I had to go ask for myself I would avoid if anyone is booking in future

This was a very convenient and reasonable priced hotel for a 1/2 night stopover. The rooms are small but have everything you need. Bed was comfortable and the bathroom small but clean. No breakfast provided but there are plenty eateries in the area , a nice pub - The London fields nearby and a cafe around the corner. The reception manager was exceptionally friendly and welcoming.

Staff were very welcoming, friendly and helpful. Room was clean beds comfy and clean towels. It's close to a tube station which is handy for Tottenham and getting in to central London. With takeaways and local shops nearby

The place was a dump! There was no toiletries or tea or coffee making facilities or even remote for TV in the room. You couldn't fully shut the windows and the view was of the roofs of nearby buildings. There was supposed to be a TV in the room, but no remote! There was a screw sticking out of one of the drawers and there was just a bottomless pit of a hole in the sink with all water being like warm regardless of which way you turned the taps or now long you left it for. With regards to the tap, there was permanently spray coming from the tap so everything got wet whilst I was using it and the pressure was constantly fluctuating. There was also the shower that was so tiny I could barely get in let alone move around and the shower head was stuck on the wall facing it so all the water just ran down the walls. And if that wasn't enough I also had hazard warning tape on the tiles in the bathroom near the toilet and the entire bathroom was so small if you leant forward when sitting on the toilet you banged your head on the shower! There was only enough pillows for one each and they were so firm and hard it was like a bag of rocks. The bed was so hard and uncomfortable laying on a plank of wood would have been better! Also due to this I now have a severely bad back. I am also disabled and there was no lift or facilities to help for the disabled. If all that wasn't enough I have been extremely ill since leaving and I know that I have caught something from that hotel! DON'T GO!!!!

The staff were very kind and helpful, the actual hotel isn’t far from the tube transport but it was a bit difficult to find, its right next to a petrol station which helped with locating it, the locking and unlocking of the room door with the key was a bit stiff and the door handle was a bit loose but it still locked and was safe. I would stay again :)

The hotel, is situated in the middle of Hackney. Close to shops restaurants and cafes. Good bus service to local areas .15 minutes from Hackney Central.