The Little Prince Rooms-Old Montreal

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I’m very disappointed with our stay. The main issue was the excessive noise coming from the guests upstairs. We were on the first floor, and the noise continued throughout the night, making it very difficult to sleep. I tried several times to go to the front desk, which was advertised as being open 24/7, but there was literally nobody there during the entire night. I also tried calling the hotel’s phone number several times, but nobody answered. Our scheduled check-out time was 11:00 AM, but because we could not sleep and the room was extremely hot, we ended up leaving at around 6:00 AM. The room itself was clean, but there was no air conditioning. Only a fan was provided, and the room was uncomfortably hot. Overall, the lack of staff available during the night, the excessive noise, and the lack of air conditioning made our stay very uncomfortable. I believe this situation should be addressed, especially since the hotel advertises a 24/7 front desk.

HORRIBLE, TERRIBLE, THE WORST MISLEADING LYING "Hotel" I have ever experienced... DO NOT GO THERE. The rooms are NOT soundproof at all contrarily to what the hotel falsely says on its Expedia file... This cracked "hotel" even not mention a phone number to reach them in case of noisy clients during your stay. And no night receptionist at the front desk in case of noisy clients. SHAME, SHAME ON THE OWNER OF THIS VERY BAD "HOTEL"...

Realy expensive for what it is

Honestly an amazing stay, stuff was so nice and helpful.

The room is perfect if you plan to only spend one night. We stayed one night and it worked perfectly for us. The location is very convenient and the staff is very nice. I’m not sure if I would stay there again.

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Tried cancelling 5 minutes after booking, and they wouldn’t give me a refund. What happened to Buyer’s Remorse? Really a shame, definitely won’t be staying here any time soon.

Room not as advertised — avoid this place I booked a room for three people based on the photos, which showed a lovely room with two double beds at a good price. The reality was quite different. Upon arrival, the room had only one bed; the other sleeping option was an uncomfortable sofa bed. Our request for a room with two real beds was denied. The room wasn't clean, had no air conditioning or private bathroom, and no towels or toiletries were provided. The shared bathrooms and toilets were also dirty, and service was practically nonexistent. In short, the gap between the listing and reality is misleading. I've seen student dorm rooms far better kept than this. I do not recommend this establishment.

I booked this hotel, confirmed it was shared washrooms which as an adult is fine to keep the cost down. However with younger kids we weren't comfortable with that. When asked for a refund 5 MINS! after booking they kept the entire large amount of funds and when calling no one seemed to have the ability to help with this. I am disgusted with this property. We walked it to see how it was and the shared bathrooms were disgusting. DO NOT book this place unless you want to support a business who gives no care for service.

L’hôtel est bien situé, les lieux sont généralement propres et l’endroit est beau. Les employés ont aussi été serviables lorsqu’on leur a demandé de l’aide. Cela dit, notre expérience globale n’a malheureusement pas été à la hauteur. La première chambre était extrêmement chaude, sans climatisation, et les fenêtres ne pouvaient pas s’ouvrir. J’ai appris par la suite que cette chambre aurait normalement dû être équipée de trois ventilateurs, alors qu’il n’y en avait qu’un seul. À cette température, il était très difficile d’y dormir (32-35 degrés celcius). Nous avons finalement été transférés dans une autre chambre au même étage, avec un lit et un divan-lit, ainsi qu’une fenêtre qui pouvait s’ouvrir. Cette chambre était beaucoup plus confortable avec le ventilateur et la fenêtre grande ouverte. Nos bagages avaient aussi été transférés comme convenu, ce qui a été apprécié. Cependant, il manquait trois serviettes, et la douillette disponible pour le divan-lit était sale. J’ai dû retourner à l’accueil pour obtenir une douillette propre et des draps. La douche offrait également une eau particulièrement froide. En résumé, l’emplacement est excellent, les lieux sont généralement propres et le personnel a tenté d’être aidant, mais l’accumulation de petits problèmes et l’inconfort lié à la chaleur ont rendu le séjour plutôt décevant.