White Mansion Penang

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

- bathroom dirty - feces in toilet upon check in - toilet blocked blocked - hair on the sheets when blanket pulled back - rubbish left in the draw and fridge - no shower curtain - dangerous power sockets in room

Property insisted on cash deposits, including double payments that were already made to Expedia, and tried to make us keep our shoes in the lobby.

Needed a clean and quiet room for my business trip, this one is quite good for the price

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Worst hotel ever

Very small room, only 9 m2. The photo is deceptive and it does not say anything about it on the web site. You could only just walk around the bed. Wardrobe, was a small rail above the small fridge on the work top. No space for anything. We only had 1 pillow each and asked for another one, but were told no there are no more and use the cushions, which was unacceptable. The only positives are. Very clean, nice hot shower and quiet A/C during the night. Unfortunately, we would not stay again.

Floorings a tad dirty Bathroom shower handles had algae, the hand soap is in a plastic bottle btw Air conditioning shuts off in 10 hours btw and it’s not very cold btw There’s a loud engine sound everywhere and wifi only works when you’re at the door

No parking available , not inform before

I stayed in this hotel for an entire week, not once did anyone come to clean the room. The wifi is terrible, it cuts off regularly and when it does work it's sub 10mbps. There was no hot water, it's lukewarm at best. I didn't mind most days since it's so hot out but it's rather uncomfortable when you come back after a long day out and have already cooled down to then take a cold shower. Then there's the shoe policy, you must take them off and store it in a locker on the ground floor before going to your room. The room itself is small AF, there's nowhere to put or hang up your clothes... I mean this literally, there's like a little space on the counter where the fridge sits. The only good thing about this hotel is the location.

Best place to get away from busy life. Staff is good but we did not get any engagement in the hotel so that’s why.