Relais Twelve B&b

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

First for the good stuff. Everything was clean and I felt safe at this great location. Our room was small but very adequate. The bed was uncomfortable, nice shower. The AC was almost non-functioning. Thank goodness we were there before the 90' heat wave hit Europe. Our temps were in the mid to high 80s. The AC would turn on but any cool air coming out of the one vent was inadequate so the room never cooled down. It's called a B&b but it isn't a B&B but the amenities did list breakfast was available, see the quote from the listing below... "Daily local cuisine breakfast available 7:30 AM to 11:30 AM for a fee: EUR 3 per person" When I texted our concierge and inquired about breakfast, she texted back there is no breakfast. I wish I would have argued a bit more with her but I thought that I was wrong. I checked after our trip and I wasn't wrong but she did not give us any information. As we were leaving on our last day, we noticed in the guest book that other travelers commented on the nice breakfast. Ummmmm! So what was the problem? Keep in mind, there is no staff on site. We only had her What'sApp contact info which is fine, if one's contact is helpful. Other than meeting us upon our arrival and seeming very friendly and helpful, she was not the best representative. The location was great!!

Great location and good communication with the host for any concerns

There was nothing unique… not very helpful or accommodating.. the location was good because it was central!

The property was beautiful, clean, and well maintained. The staff was so nice and helpful for whatever we needed.

Clean room amazing staff 24/7 response great customer service amazing location from restaurant and transportation thank you Relais ❤️