The Alana Hotel and Conference Sentul City by ASTON (The Alana Hotel & Conference Center, Sentul City)

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shower hot water not consistent.

The staff was very friendly and helpful, especially Amelia. The sky bar, Vertical is superb. The chief was accommodating with my request during dinner on the 3 Aug 22.

The property and staff are all wonderful. My only complaint is when the hotel is busy, the shower temperature regulation is off. Hot to cold every few seconds, wasn’t a problem on less crowded days. Otherwise great stay

Nice and clean room. Room came with a balcony to chill at. Nice big pool and gym.

Shower mixer cannot control water temperature. Hot & cold water streaming alternately. Got body burnt. Almost happens in every rooom that was booked (booked 4 rooms) 2 of 4 Lifts not working throughout 4 days stay. Indicates poor maintenance Like the big screen TV. Good breakfast

I travel for Business about 120 days of the year. The most important criteria for a Hotel are Cleanliness, the bed, the shower and then everything else in that order. The Alana Hotel was built in 2017 so it hasn't had time to build up lots of grime so i give it an ok there. The bed was terrible!! Two twin box springs shoved together with a 5cm thick mattress pad thrown over the top to simulate a king size bed. The shower Oscillated from hot to cold, fortunately it was big enough to dance in and out of the water to avoid being scalded.

Good

Nice hotel for family

Nice hotel but unfortunately the food is not good enough.. should be improve on the taste of food

The hotel is very nice but still being completed I had to walk over plastic coverings to get to room Also it is very close to a large mosque so was awoken around 4 am by the morning call to prayer and then kept awake for an hour as the sermon was broadcast So if you want a good night sleep I dont recommend