Goyal Hoteliers - Hotel The Agra Grande

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

I usually don’t leave reviews, but I have to say this place was disgusting. It looked like it was in the process of being remodeled and shutting down, with bugs present in the rooms. The electricity went out during my stay, and the bedsheets and linens were dirty. There was a lot of damage and stains on the sheets, and the towels were old and worn out. I would not recommend this place to anyone. I ended up finding another hotel. I didn't stay the night because of the poor conditions.

FILTHY! Bedding was dirty & stained, rooms were unclean with a dirty towel in one closet, and the water to the toilets & sinks only worked intermittently. We forfeited a paid night just to avoid going back.

What worked best for us was the location. Visiting the Taj Mahal early morning became very easy from here. The room was simple but clean, and the air inside felt fresh. Breakfast was light and decent. The hotel did not feel crowded, which made the stay pleasant.

From check in to our early checkout the stay was horrendous. Our check in was far from friendly, we felt uncomfortable and the photos didn’t match what we were presented with. The staff seemed confused by our booking making us worry. When we got to our room it was filthy, bedsheets weren’t just stained but dirty, the bathroom was even worse. We went back to reception and they changed our rooms, this was only slightly better, plug sockets were unsafe, the bathmat from the bathroom was filthy, the shower head and doors both filthy. As it was now past 11pm, we decided to just go to sleep as we had spent the day travelling. However we were disrupted by a man knocking on our door and looking confused when we answered. The next morning we had a knock on the door at 8am asking if we wanted breakfast, when we turned this down we were given a bad attitude. We attempted to shower but gave up as there was no cold water. We had booked to see the Taj Mahal so went out and whilst out found alternative accommodation. On our return we checked out and were offered yet another room, when we declined there was no apology apart from the sign out book shoved at us and that was that. The worst and the most rude experience we’ve ever had.

The hotel offers spacious and clean rooms with a very comfortable stay. Food quality is hygienic and tasty. Staff members are polite and always ready to assist. The location near the Taj Mahal is very convenient.

Overall a comfortable and pleasant stay. Rooms were clean, food was hygienic, and staff was very helpful. The hotel’s location near the Taj Mahal is ideal for sightseeing.

Overall a comfortable and pleasant stay. Rooms were clean, food was hygienic, and staff was very helpful. The hotel’s location near the Taj Mahal is ideal for sightseeing.

Overall a comfortable and pleasant stay. Rooms were clean, food was hygienic, and staff was very helpful. The hotel’s location near the Taj Mahal is ideal for sightseeing.

The hotel offers clean rooms, good food, and excellent service. Staff was polite and attentive. Parking was hassle-free. Close proximity to the Taj Mahal makes it a great choice.

The hotel offers clean rooms, good food, and excellent service. Staff was polite and attentive. Parking was hassle-free. Close proximity to the Taj Mahal makes it a great choice.