Ocean View Nha Trang

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Khách sạn sạch sẽ, phòng rộng, quan cảnh thoáng. Nhân viên lịch sự, gần biển, ngay trung tâm du lịch. Giá phòng 500K-600k hợp lý. Lưu ý: Không có cổ đậu xe máy, không có tủ lạnh nên hơi bất tiện. Lối vào đi xuyên qua khu mát xa chân nên cảm giác không quá thoải mái.

The staffs need to be trained how to deal with customers

Jätte fint

Very friendly staffs, excellent service, convenient location....we love it

Please consider before book this hotel!!! I was severely disappointed and extremely terrified with this hotel booking. Upon arrival, I found the hallway completely unlit, creating an eerie atmosphere. An old mattress was discarded in front of the elevator, adding to the neglect. My room's city view was merely a backdrop of rooftop houses in the alley. The walls were scratched, dirty, and poorly painted, with shoe marks and sticky floors throughout. The makeup table was dusty, and the room felt cramped. To make matters worse, the receptionist was unprofessional. The lobby lacked air conditioning, making the space uncomfortable. Given these subpar conditions, I immediately requested a refund for my 12-day booking and checked out. Since August 17th, I've been working with Expedia and the hotel management to secure a refund for the remaining 11 days, as agreed upon. However, I have yet to receive the refund.