Waterfront Modern Escape

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Parking garage is confusing

Gym was not available when I checked in. Disappointing as I selected this place for the access to the gym.

It took us 3 hours to check in. They delayed everything we waited 3 hours and they didn’t have anything to say

Definitely liked the location, everything was so walkable and Ubers were cheap to places in downtown. Super close to the CN tower, Scotiabank & Rogers Centre. The rooms were clean, I’d say some of the apartment appliances were a bit outdated. I was a bit sussed out as I had to send my security deposit the day of our reservation via Zelle rather than it being out of my card that was already given on file through their pre-check in website. I’m still waiting to receive my deposit back from after my stay. The pre-checkin I also had added a late check out, which I was then told on the night prior to me leaving which wasn’t available. I was able to extend my stay instead since my flight had gotten delayed, thank gosh. All in all I’d probably stay here again.

The location was truly the best thing about this stay. The apartment was dirty, the walls in the entrance and on the stairwell was filthy. The rug on the stairwell was dirty and the baseboards looked like they haven't been cleaned in a while. The fridge smelled of sour milk. The clean towels smelled sour, not dried properly. I didn't want to dry myself. was disgusting!! The first sight of the place looked pretty good in the evening, the following day, then you noticed this uncleanliness! If this is a B & B, where was the coffee pot? You usually offer coffee, tea, sugar & cream to your guests, there was nothing here. Even the patio outside, had weeds growing up all over. Not maintained very well. Will never stay at a BNB again, hotels are the way to go if your want these items as part of your stay.

The property we stayed in was NOT the property that was advertised, nor paid for! We specifically chose the location of the property advertised on Expedia because of its very close proximity to Rogers Centre. The morning of our flight I was notified that I had to resubmit the security deposit I put on my credit card because of a technical issue. It was, at least, reversed on card. However I had to etransfer security deposit. 4 days after checking out, and a few emails to them, I did receive deposit back, less $10. When I received the welcome email the day of our flight, we were staying in a property much farther away. There needs to be a better way of knowing exactly which building you are staying in when booking in Expedia with Waterfront Majesty Enclave. Also, even though the suite was nice, there were no curtains on the glass sliding bedroom walls. That definitely needs to be addressed by owners, as there was no privacy for that bedroom. As we were flying to Toronto for a World Series game, and other accommodations would have been very difficult to find & very expensive short notice, we kept this booking. But it was definitely false advertising that we were not staying at the closer location. I would not book again if property was owned by Waterfront Majesty Enclave because of the short notice given to the actual location they are sticking you in.

Stayed in the penthouse. Awesome place. However, no AC. It was not working so got very hot in the unit. No fan to help. Didn't like that there was no one there to show us in. We buzzed the buzzer for 45 minutes trying to get into the building and no answer, went straight to voicemail. Called someone who had to call someone else.. then had to wait another 10 minutes. Not happy with communication part. Otherwise the unit was great. Only used it for sleeping pretty much and was nice we were able to walk to Roger's center and scotiabank center which is why we came to Toronto.

No liner for shower water everywhere no toilet paper lights burnt out lack of communication on water shut off for 9 hrs. Broken coffee maker filthy carpet goes on and on

Paid for early checkin, didn't happen, couldn't park the vehicle until checkin. Poorly managed, had a make-shift wall for the “second bedroom” signs saying short term guest cant use amenities.

Clean and host was helpful and kind! Would recommend to everyone.