Azul Margarita Beach Resort

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Staff courteous and very friendly, room was spacious if not a little dated but comfortable and value for money! Only main negative, extremely noisy until approx. Midnight due to adjacent BIg tree resort.

This place is old and needs a major upgrade. The breakfast was terrible with limited options, but the staff were nice and helpful. Just the place is too outdated. 😩🍳👎🏨 #Renovation #Breakfast #Staff #Hotel

I have been to many places in. I normally do not leave reviews however I felt obligated as a customer service always said or miss on being polite or rude laundry service was outrageous costing nearly 3000 for less than 10 pieces of clothing, including underwear and socks.. I would never stay at this location again

Nice price and location

Great stay for the cost

on arrival we found that our accommodation was not as advertised on their site. the accommodation was supposed to have a private kitchen which was not the case, we found a space in the worktops where a cooker had been fitted. I even gave the general manager a comprehensive report on the situation, that he was clearly unhappy with bookings.com We spent time together discussing the issues one morning. I have even sent bookings.com CEO GLENN FOGLE several emails to which he has NOT EVEN BOTHERED TO RESPOND TO which just shows bookings com's attitude to complaints.

Nearness to the beach

The staff was very friendly. I booked a balcony sea view but ended up with patio garden view and later got moved to a pool view. Staff said it was hotel.coms fault. When confronting hotel.com they did not want to accept the mistake even though the email confirmation clearly showed I paid for a balcony sea view. Pool needs some cleaning. It is right on the beach but due to constant high tides it is difficult to walk on the beach. Plus the beach is not very clean.

It was an amazing stay in the hotel...great customer service especially from the receptionist maua and the other girls..we will definitely come again in December ♥️

In total the price is good in exchange for what you got. There was not hot water in the shower and iven after a complain didnt fiz it in all my staying. And only one big towel no face towels at all.