Zion's Camp and Cottages

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The location and size of the room was very nice but there were a lot of gnats in our room and a crazy amount of cockroaches outside our room at night. I wish the windows had curtains. The room was very bright in the morning with just the blinds and the sun windows. The extra towels and blankets were very nice though.

Good location rooms share a door so can be noisey

Good

This was awesome. Very cool place. Genious idea to have a queen and bunk bed. My teenage boys will never sleep in the same bed so one usually sleeps on the floor. We were there for mountain biking and wish we were able to go to Zion but hadn’t enough time. Fridge, kitchenette, all the things. It was great!

Good

There should be quiet hours for this property and a way to enforce them. The thin walls were not helpful with a frat party happening next door.

Clean! Great location. Quiet

Bathroom had a sewer gas leak! It was very unpleasant. No one on sight to take care of problem. Staying only one night, so did raise a fuss.

We arrived at 9pm, informed that power would be out from 11pm to 5am with a note on the door (have a picture of that). We drove 5 hrs to the location to not receive a phone call or text to inform us about the power. I called the number to who ever is in charge of the property . You can understand the consumers frustration to the inconvenience. So I was trying to get some resolution to the problem, whether it be compensation or a simple sorry and this is what we can do for you . Instead I was accused of yelling, which did not happen. This person had the nerve to say “well when the power goes out she isn’t compensated.” Excuse me I not concern with your housing but a property that as a consumer I paid for . She still wouldn’t budge, she then said “well you aren’t staying there for free.” That is not what I was aiming at. All I was aiming for was communication that was kind and notice so I had the autonomy to find somewhere else to stay. But instead this person hung up on me and did not answer Expedia calls to rectify this situation. I wasn’t going to stay in this place because of the experience and the place was dirty (we have pictures). We left with other plans last minute driving through Zion at 11 pm at night with deers everywhere. Gets better, I called the power company to see when the notice was given to this property, the notice was given 6 days ago. So instead of giving people the autonomy to choose she chose to be greedy and rude to all the consumers that night.

Very clean, location, nice room