Wanda Vista Hohhot

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好

During my recent stay at Wanda Vista Hohhot, I was disappointed by several aspects of the experience. The staff was notably unfriendly and appeared either unable or unwilling to communicate in English, which made resolving issues difficult. Although I was assigned to a non-smoking floor, some guests were smoking in their rooms. Shockingly, despite this being against hotel policy, the staff did not address the issue for an entire week. It was only after escalating the matter through Hotels.com that any action was taken. This lack of responsiveness and enforcement of rules significantly impacted my comfort during the stay. I would not recommend this hotel to others seeking a stress-free and accommodating experience. It falls far below the expectations of quality and service that travelers deserve.

Unfortunately, my experience at this hotel was not pleasant. The staff were overall unfriendly, and there were no English-speaking personnel available, or they seemed to avoid communicating in English altogether. This made it very difficult to address concerns or receive assistance during my stay. Despite being assigned a room on a non-smoking floor, my next-door neighbors smoked every day. When I raised this issue with the staff, their solution was for me to move rooms instead of addressing the source of the problem. This was extremely inconvenient and disappointing. I would not recommend this hotel for travelers seeking comfort, good service, or an accommodating environment.

服務很好，房間大暖氣很足，床品舒適，地區安靜。地鐵站口傍邊，有免費停車，交通便利。加購了早餐，個人覺得沒必要。 現在在住皇冠假日，感覺萬達文華性價比更高一些。

Staff & service were exceptional.