Urban deca graceysplace

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

worst of all the worst. microwave is not working, elevator always full. wifi is not working. it took 20-30 mins for me to go downstairs. they did only offer me to transfer on a different room 2 days before my checkout. WORST INCOMPETENT TYPE OF BNB. I WILL NOT RECOMMEND THIS AND PROVIDE FEEDBACK TO MY FACEBOOK POST

I've lived in Philippines from USA so what might bother others doesn't bother me. For the price and how close everything is great bargen, hot shower cold ac👊

SCAMMERS. You cancelled my booking an hour before my check in TIME FOR June 15 to 18. I DID NOT CONFIRM CANCELLATION, REFUND NOR RELOCATION. STAFF TOLD ME THAT THEY HAVE TO CHECK RESERVATION INFO BUT NEVER CALL BACK. WE TRAVELLED FOR HOURS AND YET NONE OF YOU IS RESPONDING TO MY CALLS AND MESSAGES ABOUT UNIT DETAILS. NOW THEY WERE ASKING ME TO COORDINATE WITH EXPEDIA FOR REFUND???? HOW FRISTRATING. DID NOT EVEN APOLOGIZE FOR THE INCONVENIENCE.

This place was a rip off. With false advertisement. The very reason I picked this place is because of parking included. It turns out parking was P500 a night which was scarce too. They told me it was optional. Intold them to change their ad and state optional as I wouldn’t have picked this If I have known parking was not included. The whole building smells like grease trap which made me puke a lot when we were staying there. The shower handle was broken and leaking, the internet didn’t have internet, and there was only one plug for anything like charging or even kettle. The sheets and pillow case they said available upon request but, never responded when we called since it smelled and seems like wasn’t changed. The very thing that I was concerned about was the infestation of roaches. As soon as we turned the lights off, roaches started crawling around and when we were sleeping it was crawling on us. Called and Told them about it. They said they don’t have another unit to put us in. They said someone just sprayed it before we came and even told us to spray it ourselves. I was only there for 3 days, thank God coz originally, I was gonna stay there for 3 weeks. The roaches were crawling all over our baggages and even food that we had to throw out. Had to spray everything ourselves which was really a hassle plus the Elevator that you had to key in RFID all the time and they only had one so we can’t even go separately and it was packed all the time. Whew!

Worst place ever. The place is dirty with unchanged bedsheet, unwashed towels, cockroaches everywhere. The host and assistant jessel are terrible in communication. They’re scamming guests for money. They even recommended me to do early check-in but once I got there i had to pay extra 100 philippine pesos per hour but didn’t tell me in advanced. The owner just told me all hotels are doing that. No explanation was written on expedia. Even the caretaker/cleaner lilybeth mentioned that the owner enjoys doing that guest for money tripping! Don’t stay here. The neighborhood is terrible!!!!!