Charm Flats

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Ok

NO ELEVATOR - AC WAS INSUFFICIENT - WIFI DID NOT WORK IN UNIT...but did work on the lower floors of the building. We were in Apartment #11 which was the North-facing penthouse unit. The building has a very narrow staircase and to bring luggage up all the floors was challenging! The AC was unable to cool the room sufficiently...The AC unit worked but was only blowing cool air vs. cold air. We had it set on 16 degrees with high fan, and it did not get cool. We complained to onsite management on the morning of day 2 but there was no resolution. WIFI was available day 1 but Day 2 the WIFI did not come up, or we were not able to connect...It did work on lower floors of the building but since we were penthouse, I guess it did not reach that far! The unit while small was nicely thought out and the balcony was nice. Location is excellent.

Great location, very clean, very helpful staff, comfortable bed. No lift.

Great location lovely host. Work is currently underway at the property to freshen it up.

The staff was helpful and accommodating. The property was walking distance to plenty of great sites and shopping

Pros: it was a good rate, clean and in a good location. The room was large. Cons: I could not contact anyone. I got an email directly after booking but when trying to reply the email bounced. We never received our check-in information and couldn't contact anyone, we tried multiple numbers written on the hotel door, tried multiple email addresses and contact forms and received no reply. Finally after over an hour we got through using a different phone number. The room had some nice design elements but there were a lot of funky / non functional pieces. The sink was barely usable due to a large cabinet infront, the shower was only usable by holding the wand, a light in the living room was flickering the whole time.

Loved the extra space over a regular hotel. The patio was very nice to enjoy a glass of wine and reading my book. Very close to everything.

We had a great stay, it’s right next to a great little park and breakfast place. Staff was very informative and helpful.

Communication excellent! Very friendly and helpful!

Apartment was beautifully furnished, lovey large balcony and very clean. All staff we dealt with were super friendly and helpful!