GREY HOTEL AND MOTEL

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

***RUN WHILE YOU CAN My bed had little black bugs all over it. The room had a pungent odor and it is very noisy. When I confronted the receptionist about the bugs, bugs started crawling on the counter as she casually squashed them and flicked them away as to not have evidence disrupting our wonderful conversation. I didn't stay and had to go and check into another hotel. I requested a refund but unfortunately even though they said they would FULLY refund but had to go thru expedia, they are now refusing to refund. All around an absolutely terrible experience that ruined my introduction to Angeles which was otherwise full of beautiful accommodating people that melt your heart. If you value your health and safety and want to actually wake up alive the next day,, BOOK ANOTHER HOTEL. I think even a brothel would be more hygienic. *ENTER AT YOUR OWN RISK*

WE WERE NOT LET IN THE HOTEL DESPITE THE RESERVATION. THEY SAID THEY WERE ALREADY FULLY BOOKED SINCE FEBRUARY. GUESTS WERE ALREADY TIRED FROM WORKING THE WHOLE DAY. IF THEY WERE ALREADY FULLY BOOKED , THEN THE ONLINE RESERVATION SHOULD NOT HAVE BEEN AVAILABLE.