HOTEL ALFA EXECUTIVE

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Everything

Clean room, good size, easy to find transport, close to airport.

Bad location

Scammers beware when you stay there. They ll double charge you. Tiny rooms with insects. No hot water, no safe (lockers) as what is mentioned in description. No daily housekeeping, towels like trash. Totally unsafe property. Staff try to help you as much as they could but the owners are scammers !!!

Staff behavior was rude and not helpful at all. Location of hotel is good however, hotel itself is built in an apartment building and is not spacious. Breakfast was ok.

Staff was courteous. Rooms needed more cleaning.

This property should not have been on Expedia. Had a horrible experience. It started with discovering that there is zero space for loading/unloading luggage. Our cab driver had to go around a few times to find a spot on the street and we had to pay extra for the inconvenience. The property advertisement says there is a safe in the room but there was none. Fan only worked on high speed and it felt like it would fall if turned on. There were worms in the bathroom (probably got in from the sewer thru the sink pipe) ! A wall lizard welcomed us in our room. The pillows and covers were brown and dirty and the staff didnt believe until we showed it to them and they then replaced it. Kettle had a very pungent dirty sewer smell. I fell sick on the1st day itself. Our stay included free breakfast but we were too scared to try. Door had a very large gap that anyone could easily peep into. Had to cover with a shawl. Felt very unsafe. Elevator is narrow and scary, can take 2 people at the most. Area is very noisy from 4 am until 12pm. This place is definitely not worth the money. We were also contacted by the property before our arrival and upon confirming the timing of flight arrival, we were told that as we were arriving late, we would have ro pay INR 2000 to secure the booking which we did but I wish we didn't ! Atleast we could have canceled the stay when we found about the property conditions. I had trusted the reviews and booked this property but I felt cheated.

Very obliging staff. Also the rare experience, as a foreigner, to step out of the hotel and immediately experience the hustle and bustle of local people going about their lives, something very few hotels offer in my view.

Thank you for the wonderful stay

Overall good/great, safe stay!