Elia Palatino Hotel

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

The hotel itself is breathtaking, the staff is great and very friendly.

Great hotel, great location on the water. The room was clean, quiet and very comfortable. I would highly recommend staying here!

Great help checking in and getting our luggage upstairs.

This hotel is situated directly on the port-the epicenter of everything happening in Chania. In hindsight, we probably should have expected a lively and very loud atmosphere. This is no fault of the hotel; people are on holiday and naturally want to enjoy themselves. We visited in May, which is considered a shoulder season month, yet the noise from others in the harbor and surrounding nightlife did not settle down till after 2:00 a.m. The port also comes alive very early in the morning, with activities, unfortunately we were additionally awakened around 7:00 a.m. by city workers performing repairs nearby. Again, this was not the hotel’s fault, but it is important for future guests to understand that if a quiet, restful night’s sleep is your priority, this may not be the ideal location. For travelers wanting to be in the epicenter of Chania’s energy, restaurants, nightlife, and harbor atmosphere, this hotel delivers exactly that. The hotel’s staff did attempt to accommodate us by offering another room at a nearby property they own. Unfortunately, it was not to our liking, so we ultimately decided to leave. We requested a refund through Expedia, but were caught in the familiar back-and-forth between the booking platform and the hotel, with each directing responsibility to the other. In the end, we did not receive a refund — lesson learned on our part regarding third-party bookings.

Great experience! Room cleaned everyday, breakfast was excellent! Bed and pillows were comfy. Great location! If you have a car you will need to find parking on a side street and walk to hotel as it is all pedestrian streets here

Stunning place to stay at

Lovely room overlooking the old Harbour - great staff, air con (although not needed), jackuzzi bath

Very special place to stay! We stayed in the Marquise room and felt like royalty. The staff was amazing and went above and beyond regarding all aspects of our stay including shuttle service to and from the airport, customized day tour, and the amazing breakfast in their restaurant.

This property was perfectly located in old Chenia town, close to the harbor. The staff were very friendly. Elizabeth with the breakfast buffet, was especially warm and helpful with travel tips and suggestions. Thank you so much! As you made our stay very comfortable!!

Great location and a very nice room. Would definitely book with them again.