Palazzo Dei Fiori By Room Mate

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There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are required to download the property's SALTO Homelock mobile app before check-in. Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests traveling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilograms) and must be at least 1 year old. Full details will be provided by the hotel. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Onsite parties or group events are strictly prohibited

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.