Rayelin Hotel Old City

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Beautiful hotel, like 5 stars. Everything is new, well designed, electronically equipped. Modern hamam, pool, friendly staff. Well served breakfast, everyone is helpful. Прекрасный отель, подходит на 5 звёзд. Чистый, новый, модернизованный. Классный хамам, бассейн. Приветливый персонал. Кофейня MADO на первом этаже. Только в нем буду останавливаться. Отдыхали семьёй, 3 человека.

When I arrived, only one room was booked. I booked two rooms. We were expected to share. I explained all this but they insisted we have the one room. In the end, I pushed back, and they eventually relented. Much more went wrong.

Room too small and noisy. Breakfast poor. High prices in general for not much. Only good point is the heated swimming pool.

Great hotel! So beautiful and great staff! Very easy check in as well!

Staff were very friendly and super helpful. Area was central Was able to do all tour, booked via staff . Room was slightly small, safe was on the floor, no regular tissue was provided. SPA ,Suana and swimming pool was average. Turkish bath not available, only message at extra charge.

The hotel staff were absolutely amazing—friendly, helpful, and attentive. The breakfast offered a decent, basic variety, which was satisfactory for a simple start to the day. I loved that the hotel is connected to the Mado dessert shop, which was a bonus for enjoying some treats. However, the experience was let down by several factors. The rooms were not soundproof, and I could hear the constant traffic outside, car horns, people talking in the walkway, and the cleaners moving equipment, this led to a significant lack of sleep, which really impacted my stay. When trying to book a hamam for Sunday as a birthday treat, I was initially told by the spa staff that it was fully booked. However, when I asked again on another day and insisted that they check the appointment slots, they suddenly had availability between 1pm and 9pm—the entire day! The sauna and steam room were great, but the pool was always a little cold, and maintenance in the pool area was lacking. Me and several others amost slipped on the wet tile floor caused by children jumping into the pool, which created large puddles that weren't cleaned up. This safety issue, combined with the noise problem and the frustrating hamam booking experience, was enough to put me off from staying here again.

The location was ideal for touring the city. The staff was amazing. Mehmet, and the entire breakfast staff, were friendly and accommodating. The front desk staff was helpful with arranging tours and transfers. The room was comfortable and quiet (even though our balcony was on a main street), and the shower was fantastic. There are lots of place to eat, Turkish baths, and shops nearby. We highly recommend!

Excellent hotel, very clean and well appointed. Good location for both metro and trams. Spa is very nice too.

Located in center of city. Staff were excellent! Rooms a bit on the small side, but comfortable. Very clean; great shower!

We had a great stay at the Rayelin hotel, it is in a quiet location, easy to get around with close transport links, bus, metro and tram, and possible to walk to many of the sites. The room was very new and clean, soundproofed with good quiet air con, thank you Endaw who was always very welcoming. The staff were all very welcoming and friendly, particularly Mehmet Tilbec who welcomed us at breakfast, the breakfast food was very good and varied. We would definitely stay here again if we visit Istanbul again!