Royal Antique Boutique Hotel

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

The hotel certainly is not 4 star. It says parking is available, but cars cannot even enter the old town. We tried to call the hotel, but no one answer at 9pm. We ended up parking far away from the hotel.

The location of the hotel was excellent, situated in a very convenient area (Iceriseher) right near the Neftciler Avenue, making it very easy to access. Furthermore, the staff was truly commendable; they were highly responsive throughout our stay and consistently helpful whenever we had requests. While housekeeping did consistently make the bed each day, their overall service standards felt a bit inconsistent; for example, on some days the used glasses were not collected, and on others, the complimentary tea and coffee were not replenished. Regarding the room facilities, there were a few maintenance issues that impacted our comfort. Some of the furnishings were showing their age, and the mattress had noticeable sagging in certain areas. In the bathroom, there was no designated holder for toothbrushes, forcing us to place them on the edge of the sink, and the shower door leaked water onto the floor, which made it quite difficult to keep the room dry after showering. Additionally, the electrical outlets seemed worn out as they failed to hold plugs securely, causing them to fall out frequently. Despite these challenges, the helpful staff and great location were the highlights of our stay.

Excellent location. Staff especially Daniel was very helpful.

Location is great. Taxis cannit take you to the door

The property was safe, quiet, clean and convenient to everything I wanted to do in and around the old city. The staff was helpful and accommodating.