Hanvet Boutique Hotel (Hanvet Boutique hotel)

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Horrible experience on all levels. I went to check in and they said there were no rooms avaliable even though a had pre booked ahead. They moved me to a sister hotel down the road only for 1 out if my 2 nights. The room was full of mold, top to bottom. I went to ask the receptionist for a different room and he said there were non available. So I grabbed my bags and went back to the original hotel to get a refund and look for somewhere else to stay at 10 pm. Magically, they were able to find another room at hotel #2 even though I was just told the were non avaliable. Fortunately this new room had a fresh coat of paint over the mold so I got a buzz to help me fall asleep and forget about it. Unfortunately I woke up with a bad headache and had to cancel my non-refundable day trip so I could switch rooms mid day. They told me I needed to switch rooms at 12pm . So I put a do not disturb sign up and went for breakfast. When I came back at 11am to organize my belongings and switch rooms, it was full of staff cleaning around my belongings. At first I thought I was hallucinating from the paint fumes, but after pinching myself I realized this was actually happening. At this point I just stayed silent, partly because I was in shock, and partly because of the buzz of the paint was wearing off. I highly dont recommend this hotel. It is unfortunate because the local is very good. I wouldn't wish this costly experience on my worst enemy.

Management was extremely rude to my wife for just being a few minutes late. We rented 5 rooms and they treat us like dirt

Great place to stay, close to center, short walks to get around the city. Lovely staff. Second visit

I have asked the front desk for face towels and day. Also there was No coffee in the room

I didn’t like the place because the taxi driver can’t come to pick up at front door. Have to walk out the alley to catch a tode

It was very quiet if you’re looking to sleep. Photos make it look a lot nicer than it actually is, but the price was fairly low, so you get what you pay for. My main problem was when we tried to leave the room one morning and our door wouldn’t lock. There was no one at the front desk to help, so we called the number that was provided on the desk. They said they could have someone there in 20 minutes to fix the door and that we could just leave with the door unlocked and it would be handled..

Lovely hotel, perfect for our stay. Highly recommend!

The staff tried their best to communicate and I give them credit for that but it would be better if they will start learning how to speak english because they are dealing with so many nationalities. Overall I’m satisfied with my stay at this hotel.

Someone smoked in our room prior… not enjoyable

The hotel has updated locks and easy to use in room small safe.