Courtyard by Marriott San Antonio Airport/North Star Mall

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

The guy at the front desk (I think Isaac) was very nice and we had no problem checking in even though our flight was delayed by 4hrs and we didnt arrive until almost midnight. But, we had called about getting a crib/pack-n-play for the room and were told just tell them at check-in because they always had plenty. Well, at check-in, we were told they had none at all. Isaac even went next door to ask at the Fairfield Inn (they own both properties) and was told they had none either. Made for a rough night with an already over tired infant. The room was overall clean-ish. The couch was obviously stained and the room was very out of date. Sliding door barely opened and the view was literally a parking lot. We just needed a bed to sleep in for a few hours so we could drive home the next morning but I would not stay here again.

I thought it was free breakfast. For the price of the stay it should’ve been

It was decent and fairly clean, but the main downside was the parking fee. You could either pay a small discount price by adding the number of days you’ll be there or pay each time you drove out of the parking lot.

Carpet in the entire hotel was filthy, mold in restroom, the room smelled damp/humid, pillows were horrible, the indoor pool chlorine smell burned your eyes just walking near it, the fruit infused water in lobby tasted like old lemon peels, extremely overpriced lobby snacks, parking hard to find/lot always full

Nice professional greeting staff

The property is really dirty. The hallway smells really bad like old and musky. Hallway rugs are extremely dirty. AC in the room makes noise. Balcony is super dirty, full of web cobs. Shower was dirty and no hot water at night. The room at night is Hot the AC did not turn on for a couple of hours.

Room was fine but there was some need for cle in break area. Popcorn machine needed attention and there was no coffee or tea made. Overall it was pleasant.

Hotels.com is worthless Go direct to the business itself

Excellent location

We were assigned a connecting room. Originally had no problem with it. But at night when the next room was occupied we would hear everything, they were very loud until very late at night and throughout the morning. There was also light from the hallway that would come into the room from under the door. Also when I went to get a shower and moved the curtain a wash towel from the previous guest fell from the rod. Staff nice, the bed was very comfortable but we had a terrible night.