Rooftop City Residence

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Very convenient location near train station. Loved relaxing on the balcony. This was by far the best breakfast buffet we had in Europe. The room was clean and staff helpful.

Please what breakfast? It was the worst place we have ever seen. It wasn’t a hotel ? It was 5 rooms on the 6th floor all behind steel doors with people sitting on the roof top in the dark ? We saw the room and left straight away. We are also taking up a claim ? As they didn’t let us pay on arrival? Of course not ? It’s not a hotel. This place is dangerous ? My family left straight away and booked a hotel round the corner? For a 3rd of the price. An absolute CON ? Please do not book this place.

Nice hotel near near central station, nice rooftop, good and tasty breakfadt

Ok

Everything in all honesty was really good. Staff really helpful, the lady(red hair wish we'd asked her name)at breakfast made our kids packed lunch which was a life saver 3 hours later. So a huge thanks to her. The biggest let down was the later check in process. We did speak to the front desk in the morning and the explanation was details weren't readily available through Expedia when booking on Expedia. I can't see this being the case because correspondence before arrival via email, Expedia and phone. That should be streamlined somehow or the process to have an opt in option. Having that sprung on us at 10pm with two tired children on the street outside wasn't ideal. But we can take the good with the bad. Within that late check in process there should be also and option to request drinks put in as all additions (water, snacks, beer etc.) we're locked in a fridge. It'd be a nice touch to be able to request and pay for those to be in the fridge in the room on arrival

Smelled horrible, better after I flushed the bathroom drains. Asked for an additional blanket and was told they don't have blankets. Housekeeping changed the towel even though they hanging and didn't make bed. They have older Nespresso coffee machine but you have pay 1 Euro per pod after 2 completely even when staying multiple nights. Much better hotels for the cost. I also booked a twin room and was not given this . I would not stay again

Exelent

I enjoyed my stay

Great place with a good staff and close lo downtown

Helpful staff.