Mackay Seabreeze Apartments

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Absolutely beautiful. Freshly painted modern very stylish quite a pleasant day and lovely stuff. Thank you. My only feedback on the negative side would be small touches such as destroy bin liners etc. Little homey things. I will fantastic. Bathroom replenishment shampoo conditioner and body wash etc. Amazing good quality.

Proximity to beach and pub

We had a very disappointing experience at this motel. We were asked to leave because of the behaviour of another group of guests, despite having absolutely no involvement in what they were doing. Instead of investigating the situation properly or speaking with the people responsible, management treated us as though we were part of the problem. We were respectful throughout our stay and did nothing to justify being evicted. Being forced to leave because of someone else's actions was embarrassing, stressful, and completely unfair. We expected management to deal with the guests who were actually causing the issues, not punish innocent guests by association. Based on our experience, I would not recommend staying here. Customer service was poor, the situation was handled unprofessionally, and we were left feeling that we were not treated fairly.

Great staff, very helpful!

Beach was beautiful. Room was extremely clean. The only issue I had was

Friendly staff, good location, nice size rooms

Staff were wonderful I wouldn't say room was spotless..more attention needed with dusting. Also electrical outlet coming away from wall

Great location a minutes walk to the beach and park

These units are compact but great for a short stay and perfectly located a short walk from the beach. We travelled with small children and would request a ground floor unit if ever we stayed again.

There are no views. The property is very old and in desperate need of updating. We didn’t end up staying as it did not feel safe nor could I justify the amount we had paid to stay at the property. Everything is old, the air cons don’t work well and the doors and windows did were not secure. The walls were dirty, there were patched holes in the walls, the power points were loose, the curtains had holes in them. The kitchen cabinets were warped. The air con units were at least 50 years old. This is no where near a 4* property. 2.5* at most I could not stay or feel that family would be safe staying there. The ONLY good thing about that property were the staff. When I spoke to them about all of my concerns they were very understanding and worked towards getting a refund straight away.