The Hotel itself is super cute. With that real Finnish vibe. Stylish, elegant, quaint. Room clean, my view was amazing. Beautifully located. So Picturesque!! I wanted to love it so much! But here are the fails. The staff need some serious customer service training. No smiles were seen, and certainly not a “How was your stay?”
It’s a busy time of year, but I was taken by surprise at how many families with young children. Definite vibe Killer! There’s no lift at this property, and no one to help with bags so be prepared.
Breakfast was chaos trying to find an available clean table. Maybe I will give this property the opportunity to redeem itself, because had it not been for a very ordinary (less than ordinary) experience. I probably would have loved the place.
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