Apartamenty Chleb i Wino

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Staff was helpful and professional, manager helped recommended additional places to see and made the reservations as well. Restaurant staff was very professional, always coming back to your table asking if everything was good and needed anything else. We will be coming back for visits here

I travel a lot, and I never left a one-star for the property, because even if there were minor issues, overall I loved my stay. This time was different. Like, shockingly, especially since the accommodation was advertised as luxury. Let's start with the obvious problem - NO WINDOW in the room. Like at all. It was classed as a standard room in a 'Luxury' accommodation. It sounds like a substandard to me. Oh, and no escape plan either. If you read there was a fire extinguisher in the room, you'd find it's only on paper, as there wasn't one in the room. No refrigerator either, but the 'luxury' was there - the sleepers were real, and two bottles of water. Now this wasn't all; the toilet didn't work either. And apparently, it was serviced often, but nobody could come and have a look until our departure day, so we were stuck using a restaurant toilet in the corridor. And then the last straw on the following day, that finally made me do a booking in the nearby Radisson hotel, may I say for two/thirds of the price, there was no hot water when I wanted to take a shower after a very long day. And the staff help - we're sorry for the inconvenience, but maybe you're using the shower wrong. No, I wasn't; it worked the night before. And the following morning. I bet they either ran out of water or were switching off the hot water after hours but were not willing to say it. Please stay away if you want to have a lovely time; instead of worrying, you'll be trapped without a way to escape.

Room and localisation ok. Smell in room not good

Great place! Fantastic service and food!👍😃

Amazing property! A fabulous room and the resturant below is 10/10 too! The best salmon I ever had!

Amazing property. So cute and cozy. Excellent communication and quick response. So close to everything 🙏

Pros - the property is in an excellent location and the breakfasts were delicious and plentifull. Cons- the property Is listed as an apartment it is just a room located in a building with other apartments. Text sent with access codes but no details about car park access until quested on why more money was taken from the account . Money taken out of the account twice, ( this has now been returned) on entering the building - no reception area. First morning woken up at 7.20 am by lawn mower an a women yelling instructions . Third night didn’t get to sleep until 1.30 am due to noise. Ear plugs found in the apartment did not block out the noise. As there is no reception there is no one around to resolve the issue. On leaving the premises there were 4-5 people smoking at the back entrance . Slight sewerage smell From bathroom Not my ideal property

Beautiful, big and clean room. Some noise from outside and not the best shower. Great food and cheap. Great location in old town.

Excellent stay!

Really lovely apartment in the old-town, above a very popular restaurant (Chleb i Wino)