Staybridge Suites Brighton by IHG

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We loved our stay for three nights, great room with plenty of space for the wheelchair. Breakfast was gtrat with plenty of choice. All staff were brilliant from the time we arried to the time we departed. Accesible parking right outside the hotel with a blue badge. Just one downside, after having a shower water stayed on the floor for some time afterwards, paddling not my thing. Housekeepers were very helpful with this issue and we reminded the reception when we departed. This did NOT spoil our great stay at the hotel.

Our 3rd two night stay this year at Brighton Staybridge Suites. The room was very clean but there were maintenance issues in our bathroom. There were 2 missing tiles either side of the soak away in the middle of the shower. Sharp under foot and not hygenic. The chain on the plug in the freestanding bath was tied on with ribbon. The triangular metal fixing was missing. Easy and cheap to replace. The hand shower was leaking where it joined on to the shower head - reducing the water pressure. So I used the main shower but the huge fixed head made it difficult to keep ones hair from getting wet. Huge smell of damp when you exited our room 506 towards the lift. We were staying for 2 nights as we were attending our daughters graduation. Our dirty cups/glasses were put in the dishwasher, bathroom towels folded\replaced but our bed was not made. They do not make your bed if staying a 2nd night. Yet we paid just short of £400 for the 2 night stay. I was disappointed. Little things like that make a stay away a treat. Spoke to the assistant manager and she said everyone could find little faults in their rooms. THEN IT IS HER JOB TO SORT IT, before standards slide...

Staff very friendly and welcoming. Was able to leave my case after check out which was great. Good position right behind the train station but unfortunately the lift up to the station wasn’t working which left either a lot of stairs to negotiate or an uphill walk with a case if travelling by train. Only a short walk into town. My room was spacious with a big comfortable bed and the amenities were great, especially if staying for a few days. There was a kitchenette which was well equipped with kettle, toaster, oven, fridge/ freezer, glasses, plates, cutlery etc. and there was an iron and ironing board. Bathroom was accessible and huge. There was a dining table and two chairs too. The only thing missing for me was a comfy chair to relax in. I didn’t have the buffet breakfast which was included or use the gym, which looked small but adequate. The lounge looked inviting. Couldn’t get the WiFi in my room but in all a very good find. A bit pricey but you get a lot for your money.

Front staff extremely helpful efficient and friendly.

So much to like about this hotel / aparthotel... From the moment we stepped into reception; greeted with a very warm and friendly reception staff, who then offered a small bag of goodies as we were staying for more than 3 nights. The room was incredibly spacious, clean, modern and with a delightful bathroom. A decent power shower, and very nicely presented. Breakfasts were also very good; although a couple of small negative areas here. Need more than 1 coffee machine please. Often the queue at the peak of breakfast time was quite long. Secondly, you cannot get to the fridges as an example when fellow guests are perhaps pouring orange juice, instead you keep having to ask "excuse me" or become more patient perhaps. Staff were amazing here too, the food selection and choice caters for everyone. The ham was oh so good!!

We bought an ice cream tub from their shop in the lobby but someone had already been in it !

Found 3 spiders crawling round Opposite are room a fire alarm kept on going off or something did mutiple times during the night and morning In the morning opened the door and asked what was happening staff didn’t know so that was helpful

Lovely staff very helpful especially the young ladies at the front desk.

Room was dirty on check in..after complaining they cleaned it..and never again..for am eight night stay. Wifi was abysmal..their engineers said the only option was to move to another room But none was available ! My friend stayed in another room..also dirty ..room was never cleaned .and the soap containers were empty! Not an experience to repeat.

Excellent breakfast, very welcoming staff, shower needs full glass enclosure to prevent water from spilling out of shower area.