Nara Ryokan

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Great location, welcoming staff, clean comfortable room furnished in a traditional way.

Good hotel to experience Japanese style staying. Good service.

Super friendly staff close to all amenities

We arrived late at night, and checked out the same night. Room was tired and dusty. Was promised a hot spring bath but it was cold. We had booked for 5 nights, we asked for a refund for the nights we didn't stayand they have ignored all requests and messages, from ourselves.

Very clean and friendly

Room was fantastic - shower was definitely Japanese-sized, but my 18-stone 5’10” ass made it work. Would have liked to make use of the bath there, but with the persistent cough I’ve been trying to get shot of since before I even flew out to Japan, I wasn’t going to risk passing it on to anyone else.

Staff was kind

Spotless, beautifully done room. Very comfortable mattress

Terrible

I am extremely disappointed in my experience here. I have been staying connected with the host to reserve private onsen for myself but the time I wanted was reserved and not available. I was offered a time that I’m not available but the staff kept saying why can’t I change my plans to meet their reserved time or do the mixed gender baths. The staff lack the ability to communicate in English. This space is small and not worthwhile. I traveled back and forth but didn’t get to dip in an onsen once. I’m extremely disappointed and frustrated about the ability to communicate with the staff while they kept saying “it’s ok, it’s ok” but nothing is okay. There are too many restrictions and limited reservation times for onsen. Might be worthwhile to go to a 24 hour onsen then book them but you risk not having much privacy. The staff also have false information about luggage delivery and sent me to a convenience store 3 minutes away then I had to take it back to the hotel because the convenience store doesn’t deliver. This hotel doesn’t seem to have escalators or elevators available so have fun if you’re on the third floor.