Mir Luxe Plaza

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

The check-in was notably unpleasant. The front desk staff member was not only slow but also unprofessional, offering no proactive assistance. Crucially, the hotel systematically ignored every specific request I had submitted via the Expedia platform—despite having explicitly confirmed each one in writing. When I raised the issue, the staff member insisted I had never communicated my preferences, forcing me to retrieve and present our actual conversation thread to validate my claim. This was an embarrassing and entirely avoidable confrontation after a long-haul flight. Despite my confirmed request for 2 twin beds, I was initially assigned a room with 1 king bed. Exhausted from travel, I then had to manage the room change entirely on my own—lugging my bags back and forth, exchanging keys, and re-settling without any assistance from hotel staff. The lack of basic hospitality during this process was striking. The Deluxe room itself was mediocre at best. The beds were small and produced incessant, loud squeaking with even minor movement. Much of the room's hardware and fixtures felt nearly broken or poorly maintained. To the hotel's credit, the breakfast was delightful—genuinely tasty, with a varied and well-prepared spread. The restaurant team members were friendly, professional, and helpful. They clearly understand guest service, unlike their front desk colleagues. A great breakfast doesn’t compensate for poor staff conduct, room conditions- I wouldn’t recommend MLP to a friend.

Clean, very spacious rooms, friendly staff, well-stocked breakfast. I recommend this hotel highly! It is located close to the airport and is accessible to the city via public transport as well.

Fantastic spot will definitely stay again next time I’m in Tashkent. The staff was lovely, the breakfast was phenomenal and overall recommend for families and business travelers. Location is perfect

Huge room. Very nice. Great view from the restaurant.

The miralax was beautiful. Unfortunately, we didn't have time to enjoy the spa or breakfast, but it seemed like a really nice place

Staff was friendly and accommodating. Rooms were clean and cozy. Free luggage storage was provided after check out.

I don’t like this hotel because the hotel charges fees from tourists

Lovely place, very clean and quiet. Great staff.

Good value for the room. All the necessary amenities were available. Only thing was the room would get cold quickly and the church in front was noisy with the bells.

This hotel offers a welcoming family-friendly atmosphere, complemented by an excellent breakfast and a diverse menu. The dining room staff is friendly and attentive, ensuring a pleasant experience. The rooms are well-maintained, clean, and quiet, featuring modern furnishings and bathrooms equipped with the latest technology. I highly recommend this hotel to anyone planning to travel throughout Uzbekistan.