Hotel Touring Pisa

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Spent 2 nights, 1 night for a concert, the 2nd night was added due to train being cancelled! Sheets and towels clean, but shower needs to be updated, had to keep adjusting the shower head on the pole, finally did get some water pressure the next morning. Also lights in hallway on 4th floor not all of them working, had to shine a flashlight on key hole. The location is good for the train station and walking to the Leaning Tower. Thought it was very strange to turn your key in every time you left the building. Would not stay here again.

Clean basic room, friendly staff

Firstly on my check in experience the lady was simply very ignorant and disrespectful. The facility shouldn't be named a hotel and it's unfair to be listed on Expedia

Easy to find, friendly staff.

This place is a bit of a dump. Terrible bathroom facilities. No coffee making facilities in room. Below average breakfast. It’s just above hostel status.

Good location close to train station, clean room, nice breakfast and very helpful staff.

Very very simple breakfast. I have not seen simple breakfast like this in my whole life of travelling . But I can say ok . Room AC was not working first night . Sad . Next night it was working . Most basic hotel . Location is good . Expensive as compare to surrounding hotels

⭐☆☆☆☆ Unfortunately, this hotel was not as advertised. The main reason I booked this room was because the listing clearly stated that air conditioning was included. However, upon arrival, I was informed by reception that there was no AC available at all. The room became extremely hot overnight and the only option was to leave the door open, which resulted in mosquitoes and insects flying into the room and biting us throughout the night. There were also several other issues during the stay: • The TV did not work, even after reception attempted to fix it. • A metal shower bracket/shelf detached and fell unexpectedly, nearly hitting my sister’s foot. • There appeared to be no shower gel provided. • There was only one accessible socket near the entrance of the room, which was incredibly inconvenient. The most disappointing part was that when these issues were raised, there was no meaningful resolution offered during the stay. We were told there were no other rooms available and ultimately had to remain in a room that did not match the amenities advertised online. The reception staff were polite, but the property itself needs significant improvements and the listing should accurately reflect what is actually provided. If you are specifically booking for air conditioning, I would strongly recommend confirming directly with the hotel before staying.

Bad experience, Flush on the toilet was not working. Alternate accommodation not provided. Very rude behavior from the staff. Refused to refund the booking amount even when didn't stay in the hotel.

Great place to stay