Hilton Garden Inn Burbank Downtown, CA (Hilton Garden Inn Burbank Los Angeles)

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Great hotel! Room was clean, staff was very helpful. Breakfast buffet was too pricey for what was offered. We would stay again.

Family friendly, Spacious room, Clean, and has swimming pool. The only small thing was one of my rooms wasn't ready and I didn't get 2 room next to each other.

Clean rooms, polite and professional staff.

Great stay, friendly staff good amenities

Very nice

great place, very comfy bed, great things to do

It was a nice stay, conveniently located. Parking is $25/night and our room was not ready at check in time but we only had to wait 20 minutes. The pool and hot tub were nice and rooms were clean and comfortable.

This is one of the worst hilton locations ever, the staff is rude, disrespectful and they allow theft and do nothing about it. The front desk clerk Christina needs to learn how to do her job correctly asked for housekeeping spoke to Christina three times , yet no housekeeping after being promised, I was given towels sheets and trash bags to change myself if that's the case I would of stood at motel 6, to be expected to do housekeeping job is a complete joke, not one member of tjlhe staff tried to assist all they did was make excuses, upon check was charged for parking even though if was supposed to be comped, then I see room charges that dont even belong to anyone in my party this is addressed at check out with Christina who them makes an excuse that I have to wait 30 minutes because the lazy manager Madison was on lunch not my problem, Madison comes in running from the parking lot witj an attitude talking about i have to wait for her to pull the receipts and it could take three hours and I would get a callback back, im still waiting for a callback three weeks later, called multiple times asking for the manager Mike Hernandez and the assistant manager left multiple messages yet no one has returned a call. Do not stay hear unless you want them to steal from you and refuse to refund you, they make nothing but excuses the worst hotel ever

clean room

Great location great stay and great service