La Casa de Mayte

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Francisca was a great host, she went above and beyond to make sure we were happy. But the hotel was changing the management and on our last day the hotel was completely empty it was only me and my mom. The new management arrived at 6am EXTREMELY LOUD people. They were walking up and down the stairs on non stop smoking sage all over the hotel on a Sunday 6am - we couldn’t breathe with all the sage, it was awful. Politely I asked them if they could respect us and let us sleep but it was like talking to the wall. The new people that are running this hotel are extremely rude, they didn’t respect me and my mom. They were walking like elephants up and down. Didn’t let us rest at all. It has being an awful experience. I DO NOT RECOMMEND THIS PROPERTY. If you want to ruin your trip book this hotel. I told the receptionist that 6am is not ok to wake people up on a Sunday. Not even my earplugs helped to fall back asleep, they didn’t stop doing their loud thing, no respect to the guest.

Very good location, rooms a bit small

Everything was great

We would have given 5 stars if not for some black mold spots in the shower curtains and shower walls. Personnel is friendly and very helpful. Also, the hotel is close to Cuzco's main square.

It's a lovely place to have as a base for your tours. It's also a 5-minute walk to Plaza de Armas square. Furthermore, Francesca is a former tour guide with a lot of experience who is happy to help with advice and tips. She and Edgar are very caring towards their guests; highly recommended.

Came in late the owner stayed up for me. Loved the ambiance of the place. Close to plaza. Would stay again

walkable

Great stagg

Wonderful staff all around

Estuvimos en total 3 noches en este alojamiento en Cusco. En general es un alojamiento optimo para estar en Cusco cerca del centro (Plaza de Armas) y con un servicio correcto y un espacio limpio y ordenado. El desayuno es un poco justo (no esperes gran cosa), pero es un alojamiento correcto pues nosotros solo íbamos a dormir. La dueña y los empleados son amables y nos guardaron las maletas los días que fuimos a Machu Picchu. Lástima que la ultima noche nos dieron una habitación con camas individuales y no de matrimonio, ya que somos un matrimonio, pero solo fue una noche. Las habitaciones no son muy grandes pero suficientes, al menos para nosotros que no somos muy exigentes con estas cosas siempre y cuando sea un sitio limpio....y lo es. Si tenéis problemas de movilidad reducida mejor que os den habitación en las plantas más bajas. Como en la mayoría de alojamientos de este tipo en Lima, les haría falta que te dieran champú (solo te dan pastillas de jabón) y que las cortinas impidieran el paso de la luz solar pues entra mucha luz por la mañana. Son aspectos a mejorar.