Apart Hotel TOMO

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Very nice and friendly

Présence de punaises de lits. L'hôtel est au courant sans prendre les mesures qui s'imposent.

Neither liked or disliked

The beds were not very comfortable and there was a terrible smell in our bathroom the whole time. We come back once from sightseeing to find our door wide open with no cleaning staff anywhere in sight. Our door could be opened from the outside and this they resolved. I guess we got what we paid for.

Very noise. No insulation between rooms. Paid for a double bed but got given two singles upon arrival with no apology. Simply told "We're out of doubles". Not impressed.

Service member opened door unannounced soon after checkin ?

The information package in the room stated that the sheets were to be changed every 3 days. We stayed for 10 days and the sheets were never changed. We mentioned this repeatedly to the receptionist who said that she would inform Housekeeping but nothing ever happened. The same information package stated that the room was to be made up everyday but it was made up a grand total of twice in 10 days even though we put the "Please make up my room" sign on the door according to instructions in the information package. It was made up after the first 3 days and after repeatedly requesting it be done again several days later, they sent someone up immediately while we waited in the lobby. All they did was change the towels and make the bed without changing the sheets. The floor was never swept in 10 days. The trainee receptionist appeared to care about the situation while the other two couldn't care less. The staff at the restaurant were nice. The hotel itself has paper thin walls and the clientele seemed to think it was ok to laugh and shout in the hallways in the middle of the night. There was actually a party in the hall on New Year's Eve.

The hotel is 100% no frills breakfast,.... well basic good coffee nothing around without 20min walk. staff appeared stressed. short walk to good cheap transport link. Tv only news in english. Used as near local race circuit

wery low service,less choice for breakfast,ai pmlette I found cooker hairs,nobody not apologise me,unfriendly staffs in recepcion, Bad room service-for 9 days staffs did not clean room floor and WC area

This was my second stay in this hotel. It is pretty far away from the centre of the city. However, need to take trolleybus # 17 from Central Railway Station and you are in the hotel in less than half an hour. Pretty comfortable. The hotel old, but okay. Single bed is not the best, but pretty okay for the money you pay (I paid 20 euros for a night). The only disappointment were hairs in shower. Told receptionist, hope they will improve. I the price won't change, I will certainly come back in case of similar 1-2 day stay in Riga.